Legal Information

Privacy Policy

Last updated: December 17, 2025

1What/Who is GROWTHX BUSINESS TECHNOLOGY SOLUTIONS PRIVATE LIMITED and How does GROWTHX BUSINESS TECHNOLOGY SOLUTIONS PRIVATE LIMITED privacy policy work?

1.1 About cash247

GROWTHX BUSINESS TECHNOLOGY SOLUTIONS PRIVATE LIMITED (we, our, us, Cash247), is a company incorporated under the Companies Act, 2013, having its registered office at Office No. 511, 5th Floor, Tower B, Alphathum, Sector 90 Nepz Post Office, Gautam Buddha Nagar Noida - 201305 India (IN). Cash247 operates primarily in the financial products and services sector, utilizing technology platforms such as Websites, Apps, and Platforms (defined below), along with providing data processing services to customers and businesses. We collaborate with our Partner Lenders Siddhi Traders Private Limited, Chhotaria Securities Private Limited, and Meghdoot Mercantile Private Limited, Non-Banking Financial Companies (NBFCs) registered with the Reserve Bank of India (RBI), to deliver financial products and services.

Partner NBFC details:

Name: SIDDHI TRADERS PRIVATE LIMITED
CIN: U51109WB1989PTC047253
Registered Office: Holding No 113/722, Near Fire Station Above Pyramid Steel Furniture Alipurduar Jalpaiguri, West Bengal 736121
Website: https://siddhitpl.com/lsppartner/

Name: CHHOTARIA SECURITIES PRIVATE LIMITED
CIN: U67120WB1995PTC072491
Registered Office: 4th Floor, Magneto Offizo, Labhandi, Raipur (C.G)
Website: https://chhotariasecurities.com

Name: MEGHDOOT MERCANTILE PRIVATE LIMITED
CIN: U51909WB1996PTC076952
Registered Office: 3C, 11th Floor, Industry House, Camac Street, Kolkata, West Bengal, 700017
Website: https://meghdootmercantile.com

1.2 Purpose of This Privacy Policy

This Privacy Policy explains how cash247 collects, stores, manages, uses, shares, and processes your Personal Information and Sensitive Personal Information when you use our Websites, Apps, and Platforms.

1.3 Acceptance

By using our Websites, Apps, Platforms, or any services we offer, you acknowledge and accept the terms of this Privacy Policy.

1.4 Consent Requirement

You may be required to give consent for cash247 to collect, use, store, disclose, or process your Personal and Sensitive Information.

1.5 Prior Consent

Any consent previously given while using our platform will continue to apply to all existing data you shared with us.

1.6 Updates

We may update this Privacy Policy from time to time. We encourage users to periodically review this page.

2What Information We Collect About You

2.1 Personal Information

Personal Information refers to any data that can be used to identify you directly or indirectly.

2.2 Sensitive Personal Information

Includes financial data, credit history, bank information, card details, biometric identifiers, and health-related data, unless publicly available.

2.4 Categories of Data We Collect

  • Identity & Login Details: Name, gender, DOB, user ID, login credentials.
  • Contact Information: Phone, bank details, UPI ID, credit/debit card details.
  • Identification Information: PAN, Aadhaar, KYC documents, photographs.
  • Transaction Data: Payment gateway info, timestamps, status, bank issuer info.
  • Technical Information: IP, device model, OS, browser details, geolocation.
  • Credit & Lending Data: Salary slips, bank statements, credit scores, bureau data.
  • Marketing Data: Communication preferences, cookie data, service interaction data.
  • Device/Phone Data: SMS (financial only), camera, microphone, location, files (with consent).

2.4.9 Financial SMS Access

cash247 reads only financial SMS from official 5 or 6-digit senders to verify income and cash flow. We do not read private or personal SMS.

2.5 Partner Lender Access

Phone Data may be accessed by Partner Lenders for KYC and risk assessment. cash247 does not store this data.

3How We Collect Your Information

3.1 Direct Collection

We collect information when you apply for loans, interact with our platform, complete KYC, request support, join promotions, or grant device permissions.

3.2 Third-Party Collection

Includes data from banks, credit bureaus, merchants, payment partners, or publicly available records.

4Lawful Grounds for Processing Your Information

We process Sensitive Personal Information only with your explicit consent and in compliance with Indian laws.

5App Permissions & Data Collection

  1. Our mobile application requires certain permissions to function effectively and provide you with our services. Below are the specific permissions we request and how the collected data is used:
  2. The key data collected from each permission granted in the device and how this data is used is further detailed below:
    1. SMS Permissions:
      1. We may read the headers of all SMS to check the type of sender. We only read the indicative SMS content from 6-digit alpha numerical number for verification purposes. Pertinent information such as sender names, SMS content, received timestamps are periodically collected for the purpose of provision of financial and allied services and the data is transmitted to third parties. This information may be securely transmitted to our Partner NBFC and authorized service providers, only for the purposes described below.

        It is important to note that we do not read or analyze personal or OTP messages, except OTP messages sent by us, which are linked to our purpose of use during lifetime of the app installed. This data may be used to verify financial statistics such as income, spending patterns which help us in the credit evaluation and may help us in facilitating higher limits, faster approval rates and for fraud detection & prevention.

    2. Apps Permissions:
      1. With your explicit consent, our app may collect metadata about installed and system applications on your device. This information is securely processed through our trusted technology partner, Credeau (www.credeau.com), which provides device-intelligence services to our Partner NBFC.

        This data is used strictly for:

        • Detecting potential fraud (e.g., presence of VPNs, gambling, or other high-risk apps)
        • Supporting identity verification and credit risk assessment
        • Helping the NBFC offer faster credit approvals and more suitable credit limits

        Important safeguards:

        • Only app metadata (name, package, version, install/update time, installer source) is collected.
        • No personal app usage data, messages, files, or content are accessed.
        • The data is not shared or sold for advertising or marketing.
        • Data is stored and processed only in India, in compliance with RBI Digital Lending Directions 2025 and the Digital Personal Data Protection Act, 2023.
    3. Location Permissions:
      1. With your explicit consent, our app may request one-time access to your device location. This is used strictly to:

        • Determine serviceability of your loan application
        • Reduce risk associated with loan processing
        • Provide pre-approved or customized loan offers
        • Support address verification, better credit risk assessment, and Know Your Customer (KYC) compliance

        We do not continuously track your location. Location access is temporary and limited to the purposes stated above.

    4. Device Permissions:
      1. With your consent, our app may collect limited device-related information to enhance security and prevent fraud. This may include:

        • Device model
        • Operating system version
        • Available RAM and storage

        We do not collect permanently identifiable device identifiers (such as IMEI, serial number, or MAC address), in full compliance with Google Play policies, RBI Digital Lending Directions 2025, and the Digital Personal Data Protection Act, 2023.

    5. Phone State Permissions:
      1. Our app may request Phone State permission only with your explicit consent. This is strictly for:

        • Verifying that the device has an active SIM and valid network connection at the time of onboarding and disbursement
        • Ensuring the transaction is carried out by the rightful customer and preventing spoofing/fraud

        We do not use this permission for call logs, contacts, or any unrelated purposes. All access is carried out in line with RBI Digital Lending Framework and applicable Indian privacy laws.

    6. Camera Permissions:
      1. What is collected: Camera access is required for completing eKYC. This allows you to scan or capture identification details and documents digitally, making the process faster and reducing manual errors.
      2. How it is used: The captured data is used to complete your eKYC verification, validate your identity, and confirm loan eligibility as per regulatory standards.

We do not collect or store biometric data.

Cash247 App is hosted in India and We ensure that every data or information that we collect from you is stored in servers located in India and the same is compliance with all the statutory/regulatory obligations.

We display just-in-time consent screens for permissions like SMS, location, phone state, and app list in accordance with Google Play policy.

6Purposes for Processing Personal Information

  • Identity verification & authentication
  • Processing transactions
  • Providing services across Platforms
  • Risk assessment, KYC checks & fraud detection
  • Legal compliance & regulatory reporting
  • Relationship management
  • Marketing and promotional communication
  • Research, analytics & product enhancement

7How We Share Your Information

  • With service providers for KYC, verification & technical support
  • With Partner Lenders for credit evaluation
  • With credit bureaus for score retrieval
  • With merchants and financial institutions
  • During mergers or acquisitions
  • When legally required by regulators or law enforcement

For detailed inquiries, contact: +91 9217812623

8Marketing

You may receive marketing messages unless you opt out. All marketing follows Indian law.

9Data Retention & Deletion

Cash247 shall not retain personal information longer than is necessary to fulfil the purposes for which it was collected and as permitted by applicable law. However, the Lending partners will retain your personal information as needed during the tenure of loan and even after termination of account to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to the cancellation of an account, investigate, or prevent fraud and other inappropriate activity, enforce our agreements, and for other business reasons.

Your data may also be retained temporarily in backup systems to ensure disaster recovery, system restoration, or legal hold purposes, although access will be restricted, and deletion will be scheduled in accordance with our internal retention protocols.

By continuing to use our services, you agree to this data retention policy. You may contact our Grievance Officer at any time to exercise your right to access, correct, or request deletion of your personal data.

Grievance Redressal Officer:

Name: Mr. Aditya Nair

Mobile: +91 9217812623

Email: care@cash247.in

How to Submit a Deletion Request:

1. Send an email to care@cash247.in

2. Use the email address that is valid or registered with the Creditsea app

3. Include the subject line: Creditsea Account Deletion Request

4. Include all necessary details in your email for verification

10Your Individual Rights

  • Right to access your information
  • Right to correct inaccurate data
  • Right to request deletion (subject to conditions)
  • Right to withdraw consent

Requests must be emailed to: care@cash247.in

11Sharing & Transfer of Information

Cash247 may share information with individuals and body corporate in the course of normal business operations, and the customer has subscribed for, and any activity related to these services such as a collection of the fee. We share your information only with regulated partners and third parties under strict confidentiality agreements.
It may become necessary for Cash247 to disclose the customer personal information to its Lending partner or agents in the course of normal business operations for the above-referred purpose. Your personal data is shared only with: Regulated lending partners (Banks/NBFCs), Credit Information Companies (e.g., CIBIL, Experian), Third-party service providers (e.g., e-KYC, e-sign, payment gateways, alternate data providers), and Government/regulatory bodies as mandated by law (e.g., RBI, tax authorities, law enforcement).
However, these parties would be required to use the information obtained from Cash247 for such purposes exclusively and protect the personal information, including but not restricted to, Sensitive Personal and Financial Information under a strict code of confidentiality.
We will not voluntarily disclose your personal information to any non-connected third party but in certain circumstances, we may do so if we are required by court order, by Government Authorities, by law enforcement authorities, by statutory authorities or by other legal processes or where it becomes necessary to do so to protect the rights or property of the site and/or its group companies/affiliates, etc. We may also disclose your information to a third party as part of a merger, cooperation towards delivering services or transfer, or any restructuring.
We will only use your personal information data for the purposes for which we collect it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
The list of third parties collecting Information through the App is available on (https://www.cash247.in/third-parties), which will be updated from time to time, for your reference.

1212. Security: How We Safeguard Your Data

cash247 implements industry-standard administrative, technical, and physical safeguards to protect Personal Information and Sensitive Personal Information from unauthorized access, disclosure, alteration, or destruction.

12.1 Secure Transmission

All data transmitted between user devices and cash247 servers is protected using Transport Layer Security (TLS) version 1.2 or higher.

12.2 Data Protection During Processing

Sensitive data including financial information, identity data, and contact information (when selected by the user) is securely processed and protected against unauthorized access.

12.3 Access Control

Access to user data is restricted through internal role-based access controls and is limited to authorized personnel for legitimate business purposes such as loan processing or regulatory compliance.

12.4 Limited Contact Access

Contact information accessed through Google OAuth is used only upon explicit user action to allow selection of a known reference while completing a loan application.

cash247:

  • Does not access contacts in the background
  • Does not upload or sync the user’s contact list
  • Uses only the selected contact’s name and phone number for reference purposes
  • Does not use contact information for marketing, calling, or messaging

12.5 Data Retention and Deletion

Sensitive Personal Information is retained only for as long as necessary to fulfill regulatory and operational requirements and is securely deleted thereafter in accordance with applicable laws.

13Minors

We do not knowingly collect information from minors. If such data is discovered, we will delete it promptly.

14Updates to This Privacy Policy

This Privacy Policy may be updated periodically. Continued use of cash247 services signifies acceptance of any updates.

15Consent

By using our services or providing your information, you consent to all data practices described in this Privacy Policy.

16How to Contact Us

Registered Office: Office No. 511, 5th Floor, Tower B, Alphathum, Sector 90, Nepz Post Office, Gautam Buddha Nagar, Noida - 201305, India (IN)

For questions or concerns, email: care@cash247.in

Grievance Officer: Mr. Aditya Nair — +91 9217812623

By using our website and providing your information, you confirm that you have read, understood, and agreed to this Privacy Policy.

cash247 logo

GROWTHX BUSINESS TECHNOLOGY SOLUTIONS PRIVATE LIMITED


Our Lending Partners:
SIDDHI TRADERS PRIVATE LIMITED
CHHOTARIA SECURITIES PRIVATE LIMITED
MEGHDOOT MERCANTILE PRIVATE LIMITED

Contact Us

  • care@cash247.in
  • +91 9311918209

cash247

  • Account Deletion
  • Grievance Redressal Policy
  • Data Retention Policy

Grievance Officer

  • Mr. Aditya
  • +91 9311918209
  • care@cash247.in

Other

© 2025 cash247. All rights reserved.