Last updated: December 13, 2025
Your privacy matters to us. At cash247, we want you to feel confident that your personal information is handled safely and that you have the right to ask for your data to be deleted whenever you choose. This policy clearly explains how you can request deletion and under what circumstances we may need to hold on to certain details for legal and regulatory reasons.
You can ask us to delete your information at any point — whether you completed a full loan application or only shared your details for eligibility or verification.
To raise a deletion request:
Email us at care@cash247.in
Subject: Account / Data Deletion Request
In your email, mention:
We will:
If you never created an account but believe we hold your information (for example, during a credit check), simply share the mobile number or email used so we can locate your data.
Once verified, we will delete:
Backups are automatically cleared within 90 days after primary deletion.
Some information cannot be deleted immediately due to financial and regulatory requirements. We may need to keep:
This is because regulators like:
…require us to store certain records for up to 10 years.
We won't use this retained data for marketing or profiling. It will be stored securely and deleted permanently once the mandatory period expires.
If your loan is still active or payments are pending:
We aim for complete transparency and will guide you through the process.
After the deletion is completed, you will receive a final confirmation email stating:
This confirmation is issued for your peace of mind and future reference.
If you have questions or need help:
Email: care@cash247.in
Phone: +91 9217812623
Grievance Officer:
Name: Mr. Aditya Nair
Email: care@cash247.in
Phone: +91 9217812623
By submitting a deletion request, you confirm that you have read, understood, and agree to the conditions described in this policy.